How can we help?

Check our frequently asked questions.

Getting Started

Because we are the easiest, and fastest free website builder out there. No need for coding or design skills. AIDA, your artificial intelligence design assistant will create your website in 30 seconds after you answer 7 simple questions.

Pick the Plan that Works Best For You! No contracts. Upgrade or cancel at anytime. View our monthly and yearly plan details and pricing here.

Bookmark does not have contracts. Our service is either month-to-month or yearly. It’s your choice. Our yearly package includes a 20% discount along with free domain and email addresses so it is worth checking out.

Cancelling Bookmark is an easy, no-questions-asked process. You can do it online right from your account settings.

Yes, each Bookmark website is created to be automatically responsive. Responsive Web Design makes your website look good on all devices, window or screen sizes.

Yes, Bookmark does a daily, weekly and monthly backup of your website content. We take extra precautions to make sure that your website is secure and your data is protected.

" is a website creation tool for non-technical people. Our simple, drag-and-drop technology combined with AIDA ( artificial intelligence design assistant ) makes creating a professional website fast, easy and fun.

If you need extra help, you can contact support on the live chat or visit the help center for instructional articles and videos. "


Yes, every website that is created by AIDA includes royalty-free images and videos. For your convenience, we have integrated a free image search within your MY DRIVE inside the builder which gives you access to 1.5 million more images. There are no limitations with these images, use them anyway you desire.

Yes, every Bookmark website has an SSL security certificate included free. An SSL security certificate is something that every business owner should require for their website. Google has begun to penalize websites without a certificate in their search engine rankings.

"Yes, you can connect any domain you currently own to your Bookmark website. It’s easy to do! You can find the step-by-step guides here.

Note: An upgrade to any Bookmark premium plan is required to connect domain."

Yes, Bookmark provides website hosting by utilizing the technology called Cloud Computing by Amazon. This technology brings an incredibly powerful, highly reliable, scalable, infrastructure platform for your website.

Yes, your website will be found on all search engines, including Google. Bookmark automatically provides you a search engine friendly website. In addition, our e-Learning course will teach you how to further optimize your website to get ranked even higher.

"Yes, you can purchase email accounts for your custom domain right from the Bookmark builder. Go to Settings, then Email within any paid Bookmark account.

Note: The cost is $24/year per email or an upgrade to the Business annual plan include 3 free email addresses."

"Yes, you can purchase multiple domains and connect them to your website right from the Bookmark builder. Go to Settings, then Domains within any paid Bookmark account.

Note: Upgrade to any Bookmark annual plan to get a free domain for the first year."

Yes, you can build custom interactive online forms which can be used to collect customer contact details, generate lists of high-quality leads, create surveys, manage event registrations, and so much more. The information submitted by your customers is securely stored within your Bookmark account so you can access and download it with a single click.


Bookmark allows you to choose your payment gateway to accept credit card payments directly to your bank account. Sign up for an account and start accepting payments immediately.

You can sell up to around 1000 products with Bookmark e-Commerce

You can track and recover abandoned carts by sending your customers abandoned cart recovery emails. Each email contains a list of products the customer left in the cart and a button to complete an order. You can send recovery emails either automatically or manually.

Bookmark is happy to serve customers all across the globe

With Bookmark you can sell on your own website, as well as Facebook, Instagram, Amazon and Ebay

Can’t find what you’re looking for?

Our support team is available to answer all your questions